Tailored Business Health Insurance Solutions in UAE | Cigna Healthcare

Tailored Business Health Insurance Solutions in UAE | Cigna Healthcare

www.cigna-me.com/en/businesses/uae/smartcare
Company Name: Cigna Healthcare UAE Website: https://www.cigna-me.com/en/businesses/uae/smartcare Description: Cigna Healthcare UAE provides comprehensive business health insurance solutions including SmartCare by Cigna for SMEs and Globalcare Flexible plans. They offer group health insurance for employees with flexible coverage options, comprehensive medical benefits, and global support networks. Their business plans are designed to safeguard employee well-being with locally compliant medical insurance for businesses in the UAE, featuring extensive healthcare provider networks and customizable benefit structures. Category: insurances Cigna Healthcare UAE stands out as a trusted partner for businesses seeking comprehensive and compliant health insurance solutions in the Emirates. Specializing in group health coverage for companies of all sizes, their flagship SmartCare by Cigna plans cater specifically to SMEs, while Globalcare Flexible options serve organizations requiring international coverage. What makes Cigna particularly valuable for UAE-based businesses is their ability to blend locally compliant medical insurance with global expertise – policies meet Dubai Health Authority regulations while providing access to extensive regional healthcare networks and 24/7 multilingual support. Beyond basic coverage, their customizable benefit structures allow employers to enhance employee benefits packages with dental care, mental health services, or wellness programs. For companies expanding regionally, Cigna’s cross-border portability ensures continuous coverage across 195 countries through the Global Health Options network. Their approach combines cost-effective SME insurance plans with enterprise-level services, including online enrollment portals, claims management tools, and preventative care initiatives that reduce long-term healthcare costs. With over 30 years’ Middle East experience, Cigna Healthcare UAE delivers more than just business insurance policies – they provide strategic wellness solutions that boost employee retention and productivity while maintaining full compliance with UAE corporate insurance requirements.

Reviews (25)

Venkatesan Ramasamy

Venkatesan Ramasamy

Jun 14, 2025 · 🌐 google
5.0

I would like to express my sincere appreciation to Cigna for their outstanding service and support. Their prompt response, seamless claims process, and professional handling of every query truly set them apart in the industry. It's reassuring to know that

I would like to express my sincere appreciation to Cigna for their outstanding service and support. Their prompt response, seamless claims process, and professional handling of every query truly set them apart in the industry. It's reassuring to know that in times of need, Cigna stands as a reliable partner, providing peace of mind through efficient and compassionate service. Thank you, Cigna, for your commitment to excellence and for consistently going above and beyond to care for your customers' well-being.

Akshay Sardana

Akshay Sardana

May 23, 2025 · 🌐 google
5.0

Absolutely impressed with Cigna Middle East — fast, responsive, and reliable. Their network is vast, support is always on point, and claims are processed with impressive speed. A trusted partner for health and peace of mind.

Absolutely impressed with Cigna Middle East — fast, responsive, and reliable. Their network is vast, support is always on point, and claims are processed with impressive speed. A trusted partner for health and peace of mind.

Hisham Abualhaija

Hisham Abualhaija

May 13, 2025 · 🌐 google
5.0

My experience with Cigna health has been superb, second to none and I would give them 10 not 5 for the excellent service and support , thank you Cigna

My experience with Cigna health has been superb, second to none and I would give them 10 not 5 for the excellent service and support , thank you Cigna

lakshmi Menonsatta

lakshmi Menonsatta

May 5, 2025 · 🌐 google
5.0

The only insurance that cares for Women health as it pre-authorised even the HPV vaccine for my two children over the age of 12. No other hospitals were willing to cover the cost for the vaccine. This is very unfortunate and Cigna is very customer friendl

The only insurance that cares for Women health as it pre-authorised even the HPV vaccine for my two children over the age of 12. No other hospitals were willing to cover the cost for the vaccine. This is very unfortunate and Cigna is very customer friendly and caring.

hariharan manickam

hariharan manickam

Apr 21, 2025 · 🌐 google
5.0

Yes Strongly recommended for cigna pre approval we can get immediately and don't waste our times and tension during treatment.

Yes Strongly recommended for cigna pre approval we can get immediately and don't waste our times and tension during treatment.

Vinodchandra DATTANI

Vinodchandra DATTANI

Apr 21, 2025 · 🌐 google
5.0

I’m truly grateful to Cigna for their seamless support during my treatment. The process was smooth, efficient, and stress free, exactly what one needs during a difficult time. Thank you for being reliable when it mattered most.

I’m truly grateful to Cigna for their seamless support during my treatment. The process was smooth, efficient, and stress free, exactly what one needs during a difficult time. Thank you for being reliable when it mattered most.

It Asm

It Asm

Apr 21, 2025 · 🌐 google
5.0

I had a wonderful experience with Cigna. The experience, right from verification to claim approval, was speedy, smooth, and absolutely hassle-free. The transparency in hospital procedures and quick response from the insurance team made a huge difference a

I had a wonderful experience with Cigna. The experience, right from verification to claim approval, was speedy, smooth, and absolutely hassle-free. The transparency in hospital procedures and quick response from the insurance team made a huge difference at a stressful time. Their customer support is responsive and genuinely helpful, and the level of service overall demonstrates a clear focus on patient care and usability. I highly recommend Cigna to anyone looking for reliable, effective, and professional health insurance.

Lakshman Sivakumar

Lakshman Sivakumar

Apr 9, 2025 · 🌐 google
5.0

Had a seamless experience in processing my claims. I was not required to contact anyone or communicate. The bills were submitted along with the claim form, which process was quite easy and acknowledgement of the claim and communication was seamless. Excel

Had a seamless experience in processing my claims. I was not required to contact anyone or communicate. The bills were submitted along with the claim form, which process was quite easy and acknowledgement of the claim and communication was seamless. Excellent Customer Service and ease of handling.

Ahmad Oweis

Ahmad Oweis

Mar 24, 2025 · 🌐 google
5.0

I have been using Cigna for medical insurance over the past 5+ years. They have been perhaps the best medical insurance I ever used, they are very fast in approvals, very professional, and they also quickly approve and pay my claims. Their network is also

I have been using Cigna for medical insurance over the past 5+ years. They have been perhaps the best medical insurance I ever used, they are very fast in approvals, very professional, and they also quickly approve and pay my claims. Their network is also very good. Highly recommended!

Watche Kadamian

Watche Kadamian

Mar 24, 2025 · 🌐 google
5.0

Throughout all treatments Cigna offered tremendous support whether for timely approvals, follow-up calls from Cigna doctors, settlements, toll free calls with customer care etc. Never felt alone.

Throughout all treatments Cigna offered tremendous support whether for timely approvals, follow-up calls from Cigna doctors, settlements, toll free calls with customer care etc. Never felt alone.

Nasser Shehata

Nasser Shehata

Mar 16, 2025 · 🌐 google
5.0

I am grateful for the support I received from Cigna during last year and the current one during this month, very quick approvals of my transactions with No delays all the time, well done and keep on the good work.

I am grateful for the support I received from Cigna during last year and the current one during this month, very quick approvals of my transactions with No delays all the time, well done and keep on the good work.

Dragan Kostadinovic

Dragan Kostadinovic

Mar 5, 2025 · 🌐 google
5.0

As per my experience with different health Insurance companies, Cigna Insurance is the best provider available on the market. Very happy and satisfied with their assessments and services. Approvals are done fast upon verification, w/o unnecessary delays.

As per my experience with different health Insurance companies, Cigna Insurance is the best provider available on the market. Very happy and satisfied with their assessments and services. Approvals are done fast upon verification, w/o unnecessary delays.

Alaa Putros

Alaa Putros

Feb 28, 2025 · 🌐 google
5.0

The company using Cigna for a years or a decade and I can see how Cigna observe our reviews and always try to achieve the best for the clients. I love Cigna and are very professional and listen. Thanks, Cigna, for making our life easier!

The company using Cigna for a years or a decade and I can see how Cigna observe our reviews and always try to achieve the best for the clients. I love Cigna and are very professional and listen. Thanks, Cigna, for making our life easier!

Krishan kakra

Krishan kakra

Feb 19, 2025 · 🌐 google
5.0

Cigna Neron team are fast in their response, quick in approvals and claim settlement with user-friendly processes and mobile App.

Cigna Neron team are fast in their response, quick in approvals and claim settlement with user-friendly processes and mobile App.

Vikas Prabhu

Vikas Prabhu

Feb 6, 2025 · 🌐 google
5.0

Cigna health insurance has very good coverage and benefits.Fairly quick approval times at clinics, hospitals or even optical stores. Highly recommended!

Cigna health insurance has very good coverage and benefits.Fairly quick approval times at clinics, hospitals or even optical stores. Highly recommended!

Roula, Membership Development Director (AmCham Dubai)

Roula, Membership Development Director (AmCham Dubai)

Jan 29, 2025 · 🌐 google
5.0

I am incredibly grateful for the support I received from Cigna during my recent illness. Their team was always prompt in following up on my case, ensuring that approvals were processed smoothly and without delays. At a time when I needed reliable assistan

I am incredibly grateful for the support I received from Cigna during my recent illness. Their team was always prompt in following up on my case, ensuring that approvals were processed smoothly and without delays. At a time when I needed reliable assistance the most, they provided reassurance and efficiency. They even assigned someone to follow up on my case and call me constantly to check if I needed any additional support. The entire experience—from claims processing to customer service—was seamless, making a difficult situation much easier to navigate. I highly recommend Cigna for their professionalism, responsiveness, and commitment to their customers' well-being. What an incredible team!

Esteban Ayala

Esteban Ayala

Jan 17, 2025 · 🌐 google
5.0

I was using CIGNA / neuron for the past couple of year, since its the provider given by my employer. I had plenty of good experiences inside and out of the country with several procedures, my daughter was born out of the country during COVID and they cove

I was using CIGNA / neuron for the past couple of year, since its the provider given by my employer. I had plenty of good experiences inside and out of the country with several procedures, my daughter was born out of the country during COVID and they covered, so no complaints so far. Highly recommended.

Afseruddin A

Afseruddin A

Jan 10, 2025 · 🌐 google
5.0

Have been using Cigna Neuron for more than a year now, totally satisfied with their service, have contacted their 247 support line. Very helpful and explained the benefits of the insurance plan. Claim submission for non-network clinic went smooth, the tea

Have been using Cigna Neuron for more than a year now, totally satisfied with their service, have contacted their 247 support line. Very helpful and explained the benefits of the insurance plan. Claim submission for non-network clinic went smooth, the team contacted less than 12 hours regarding the claim and processed it well before the turn around time.

Abdul Rahiman Abdul Azeez

Abdul Rahiman Abdul Azeez

Dec 11, 2024 · 🌐 google
5.0

Cigna Heasalthcare Insurance is one of the best insurance providers in the Middle East. I am fully satisfied with their assessment, analysis and the overall operation. Approvals are done very fast and instantaneously upon verification. There is no unneces

Cigna Heasalthcare Insurance is one of the best insurance providers in the Middle East. I am fully satisfied with their assessment, analysis and the overall operation. Approvals are done very fast and instantaneously upon verification. There is no unnecessary waiting period. Cigna is highly efficient and meets the requirement of any customer satisfactorily. I truly recommend Cigna Insurance for a healthy and a worry-free living.

Eva

Eva

Nov 29, 2024 · 🌐 google
5.0

I mean, it's just amazing how this insurance provider operates. They are very quick compared to my previous insurances which are also in the top 10. So far they have the smoothest and fastest process when it comes to approvals. I did not even pause in the

I mean, it's just amazing how this insurance provider operates. They are very quick compared to my previous insurances which are also in the top 10. So far they have the smoothest and fastest process when it comes to approvals. I did not even pause in the hospital to wait. Awesome service!

Sergiy Muravsky

Sergiy Muravsky

Nov 4, 2024 · 🌐 google
5.0

I have been a customer of Cigna Healthcare Middle East for the past 2 years, and my experience has been nothing short of excellent. The company offers a wide range of plans that cater to different needs and budgets, making it easy to find the perfect fit

I have been a customer of Cigna Healthcare Middle East for the past 2 years, and my experience has been nothing short of excellent. The company offers a wide range of plans that cater to different needs and budgets, making it easy to find the perfect fit for my family.

Biju Lal

Biju Lal

Jun 24, 2025 · 🌐 google
4.0

The healthcare Cigna has provided me with over the years has been beyond my imagination. There is no better healthcare than Cigna.

The healthcare Cigna has provided me with over the years has been beyond my imagination. There is no better healthcare than Cigna.

Aslam Basha

Aslam Basha

Jan 21, 2025 · 🌐 google
4.0

Based on my experience in the Middle East, Cigna Health Insurance stands out as one of the best providers. Their Health Care Team, especially Gokila Vani and Mrs. Tracey, have been incredibly kind and thorough in explaining the process. Their professional

Based on my experience in the Middle East, Cigna Health Insurance stands out as one of the best providers. Their Health Care Team, especially Gokila Vani and Mrs. Tracey, have been incredibly kind and thorough in explaining the process. Their professionalism and support are truly appreciatable.

Honey Jean Lopez

Honey Jean Lopez

Jun 17, 2025 · 🌐 google
1.0

I called today only at 12:30 this insurance, a guy whom i speak, its a quite rude. He cannot speak properly for me, coz i am asking about the prices and the plan, its soo rude, he cant cant even give me a choice or whatever just to find a solution for me

I called today only at 12:30 this insurance, a guy whom i speak, its a quite rude. He cannot speak properly for me, coz i am asking about the prices and the plan, its soo rude, he cant cant even give me a choice or whatever just to find a solution for me coz i wanted to get an insurance for me, he offered me 18k - 27k which i ask for the cheapest one.very rude... I swear..

Ben Eavis

Ben Eavis

Nov 28, 2024 · 🌐 google
1.0

Based on our experience, I strongly urge small businesses and individuals to not use Cigna in the Middle East. The service levels are poor and response times to 'pay and claim' regularly pass the 14 day mark. One in five of our claims were also declined

Based on our experience, I strongly urge small businesses and individuals to not use Cigna in the Middle East. The service levels are poor and response times to 'pay and claim' regularly pass the 14 day mark. One in five of our claims were also declined. Finally, and again based on our experience, Cigna's approach to managing anxiety in young children was below our expectations. Only offering up a psychiatric solution that would be covered instead of less intrusive routes for a 4 year-old.