Madam rana rashed was very supportive in every way you could imagine , sitting in counter 3 and helps you in any type your requests are !! Lucky have her in AUH branch
I would like to express my sincere thanks and appreciation to the employee [Moustapha Jamal] for his outstanding service and professional, courteous attitude. My experience with him was very positive, and I wish him continued success and prosperity.
Mr/Mostafa Gamal is the most excellent staff at banque misr , his professionalism , knowledge and attitude is very good , thanks banque misr to have such an excellent employee like him
Outstanding service five stars and special thanks to Mr Mahamwd Zaid for his professional sevice
The cs representative ms. Rana Rashed was very helpful and respective and very professional i recommend this bank with such excellent customer service
I commend Mr. Mohamed Zayed for his excellent customer service!
Mr/Mustafa Gamal is very professional i recommend him to every one , thanks banque misr abu dhabi to have this excellent employee
Mr/Moustafa Gamal is an excellent staff , thanks for your assistance
Excellent service Mr/Mustafa very professional
Excellent and fast service mr/mostafa gamal
Ms Rana of Bank misr, Abu Dhabi branch is very helpful. She resolved my problem in a few minutes. She is an excellent person.
Very accomodating,very good costumer service, smiling face, great service, thanks for mr. Mohamed zayed
Great experience at Banque Misr Abu Dhabi. Morkos Lotfy and Omar Ossama were highly professional in all their interactions with me.
Although it may get busy and crowded ; Morkos manages to find a way - to fully assist and support without hesitation and with a dedicated intention to answer all the doubts and concerns with confidence and a smile <Thank you again for the amazing service>
Mr Mostafa Gamal support me a lot in open new account and inform me about all details Thanks to Bank Misr for make us dealing with such experts people
Thank you so much to Mostafa Gamal for his incredible help in fixing my problem with such patience and professionalism.
I had an excellent experience at [Bank misr]. The customer service was exceptional, and I want to specifically commend Mr. Markos for his outstanding assistance. He was incredibly helpful, patient, and professional. Thank you, Marcos, for making my visit so pleasant.
I had a big issue with transferring money through the online banking so I visited this branch to try and solve this issue. After many attempts, an employee Morkos Lotfy helped me solve this issue and was very understanding and helpful with the problem we faced. Would highly recommend him if youโre facing any issues.
It was grateful for me to meet Mr mohamad Zayed and for assisting me in a very professional way as well as gentlemen and polite salute to you brother! May allah bless you and more power.
I had a fantastic experience at Bank Misr Abu Dhabi branch! The staff was incredibly helpful and courteous especially Mr.Khaled , making my banking transactions smooth and efficient. The branch's clean and welcoming atmosphere added to the overall pleasant visit. I'm grateful for their excellent service and look forward to continuing my banking with them.
After long time having an account with Bank Misr Abu Dhabi , It is my first time to receive such a high level of customer service.This bank has recently an awesome team and a dedicated staff. I am very impressed by outstanding performance . Thank you Mr. Mostafa Gamal for changing my vision of the customer service . Hopefully you will keep your high level of professionalism .
The branch in AD has an excellent customer service team (l dealt with Mr Kamal) that really cares. He showed an excellent exemplary attitude to solving customer issues. I had an almost worry-free experience. He communicated with answers to all my concerns by WhatsApp even after work hours. I will be back to do more business with Misr Bank in Egypt and AD. ุฎุฏู ุฉ ู ุญุชุฑู ู ุฌุฏุง ู ู ุดุฑูู
Bank transaction with Misr was undoubtedly smooth and swift through utmost assistance of Mr. Morkos Lofty. His service and performance for any transaction deserves a positive remark!
Mr Mohamed Zayed at counter 1 was very helpful and took me through all the,steps and answered all my queries. Very professional employee. I visited on 2 Sept and the quemetic system was not working which created a bit of confusion between the customers. Update visit 25june 24, I was attended by the same employee who was impatient and had me wait for more than 10.minutes to give me my receipt as it needed approval which takes a second. He took other customers in the middle although I clearly mentioned that I left my work and need to go back ASAP! not happy at all with the overall time it took for a cash deposit!!
Very disappointing experience! The exchange counter staff was completely unprofessional and unhelpful, causing unnecessary delays in the transaction. The issue was only resolved after filing a complaint with the branch manager, who deserves appreciation for stepping in. I hope they improve their service and provide better training for their employees to handle customers professionally.