Trusted Business Insurance Solutions in UAE

Faizan Rafique

May 26, 2025 · 🌐 google

5.0

I am writing to express my sincere appreciation following the completion of the repairs to my vehicle (Hyundai Sonata 2016, Plate No. DXB 79622) under the third-party insurance claim. I am pleased to confirm that the pending work, including the radar sys

I am writing to express my sincere appreciation following the completion of the repairs to my vehicle (Hyundai Sonata 2016, Plate No. DXB 79622) under the third-party insurance claim. I am pleased to confirm that the pending work, including the radar system and programming, has now been completed to my satisfaction. I am grateful for your assistance in resolving this matter, and I acknowledge the efforts made to ensure the timely finalization of the repairs after my previous escalation. I would also like to extend a special thanks to the garage staff, particularly Mr. Shahriyar from [Al Mareja Cars Maints Workshop] for his professionalism, clear communication, and dedication throughout the repair process. His support played a key role in bringing this matter to a satisfactory conclusion. Thank you once again for your attention and cooperation. Best regards,

Trusted Business Insurance Solutions in UAE | Al Ain Ahlia Insurance

Reviews (25)

Faizan Rafique

I am writing to express my sincere appreciation following the completion of the repairs to my vehicle (Hyundai Sonata 2016, Plate No. DXB 79622) under the third-party insurance claim. I am pleased to confirm that the pending work, including the radar sys

Loay Farhat

Ask for Ibrahim. Go to this branch and get the best rates for car insurance in town. I also tried their free complimentary road assistance service when my car broke down and they cane very fast and picked up my car for free. Follow me on insta: @Loay_Farh

Abhisshek Shendwal

I applied my car insurance here. Staff is cooperative and very attentive. They entertained me and suggested possible offers for my self. Next time , unfortunately I needed to visit here for my claim . I was so much impressed with their hospitality. I got

SYED FAISAL RAZA

Good company but insurance refund policy is very bad.after 14 days still you have to collect cheque then go to bank.its totally time wasting. If you want to grow in market make it easy for insurance refund .make it same time as other insurance comapnies a

imran anjum

I went there for claim of my car, well it takes time to settle.. but the good thing of their alain branch as compared to Musaffah Abu Dhabi branch, they are nice to talk and to deal with…

Omar Alamoudi

Established in 1975, Al Ain Ahlia Insurance Company is a trusted provider of insurance and reinsurance services to customers all over the nation. With the headquarters in Abu Dhabi, they have a chain of branches across the region covering risk with confid

Usman Sajeel Haider

The office is rather small with 10 counters/tables. I have been there twice in February and found the service to be slow. There is always a long queue and there isn't much space to sit or wait, that's why usually people are waiting outside. Expect an abov

Ben Shihadeh

I somehow stumbled upon this hidden insurance office when I needed to inquire about my cars extended warranty. Took me a while to find it honestly. It’s a handful of cubicles on the second floor. Everything looks unorganized. People are polite but It ju

mohamed youssef

It’s the worst Insurance company ever

Aadil Ally

No response when you try to contact them! Someone will pick up if you go on operator but they have no clue what to do

Laica Abetria

Worst insurance company no one answering the call

Aurora Flora

How can a big insurance company not have a Toll free number to call? We need to call individual branches in 2025 seriously??? No one answers the phone and even their online Motor insurance quotation didn’t work so I’m definitely not considering this

Mehr Arslan

Very bad experience first off all they will not recive your call. Dnt go throw with this insurance company.zero customer care

Mohamed Gamal Mousa

They are not helpful in case you have an accident and being not responsible about it inspite you care is being full insured with them for years

Ahmed Zarour

Takes ages to open a file .. too slow process , crowded and only 2 counters are working !

Noor Parwez

Very worse services and staff behaviour. Very slow, sleepy and lethargic. I will not recommend

Nathalia margarita Gomez

Terrible customer Service I strongly regret to choose this insurance nobody response my calls or emails. Please think twice before selecting this company as your home or motor insurance

Aisha A.

Worst decision i made choosing this insurance company, no one answers the phone, its been over a month with no action or status update, employees just don't want to work, working hours are ridiculous and inefficient, the accident wasn't serious thank god

Jinu George

I am writing review, strongly express my dissatisfaction regarding the delay and lack of response from both the Insurance and Garage Executive during the accident and insurance claim process. This has caused unnecessary frustration and inconvenience, desp

Sambara Pinjani

Asking for COC certificate since one week but still waiting for that as if I am taking a loan which that they have to approve , worst service I have ever seen

AFFORD General Maintenance

Very bad call center service. First no one will answer & if we are lucky someone will answer and transfer to other departments & again no one will answer. Kindly enhances your call center for better customer services.

Jane HanhMinh

I had a report of accident. I called the operator for 3 days continuously, no one picked up my call. Luckily 1 time she answered and transferred to related department. However, nobody from that department picked up my call. Still problem pending. Bad exp

Ruth Erna Viernes

I am very disappointed to the service they offered. I am waiting for my cheque for almost 2 months now. I am even calling many times but no one responds. I am not going to renew my contract with them.

Mr. X

Guys working here are very bad especially in falaj hazza branch he is sitting using his phone but not attending customers.

Raazien N

I was able to locate their office without much hassle, but once you step inside the arrangement of their office is horrendous, disordered and needless to say unprofessional in their office decorum. They have no obligations towards their customers in terms