Company Name: Abu Dhabi National Insurance Company (ADNIC)
Website: https://adnic.ae/
Description: ADNIC is the UAE's first national insurance company established in 1972 and the second largest insurer in the UAE by premium. They offer comprehensive corporate insurance including Group Medical Insurance, Motor Fleet Insurance, Property Insurance, Corporate Liability Insurance, Engineering Insurance, and Marine Insurance. ADNIC provides specialized business packages with extensive network coverage across the UAE and professional claims handling services.
Category: insurances
For over five decades, Abu Dhabi National Insurance Company (ADNIC) has stood as a pillar of reliability in the UAE's insurance landscape. Established in 1972 as the nation's first national insurer and now ranked second by premium size, ADNIC delivers tailored solutions for businesses seeking comprehensive coverage. Whether you're a multinational corporation or a growing SME in Dubai, their expertise spans critical areas like Group Medical Insurance for employee benefits, Motor Fleet Insurance for company vehicles, and specialized Property Insurance protecting commercial assets against fire and unforeseen events. What truly sets ADNIC apart is their localized understanding of UAE business needs, offering corporate clients robust packages that combine Business Liability Insurance, Marine Insurance for trade operations, and Engineering Insurance for construction projects. Their nationwide network ensures swift claims handling, while dedicated consultants provide risk assessments to optimize coverage. ADNIC particularly shines in commercial hubs like Dubai, where their Commercial Insurance Brokers craft policies addressing everything from Office Liability to Cyber Insurance โ vital protections in today's digital economy. With flexible plans available for startups and established enterprises alike, plus competitive Business Insurance Quotes accessible through their user-friendly platform, ADNIC remains a go-to partner for companies prioritizing financial security. Visit adnic.ae to explore how their 50+ years of experience can safeguard your operations with insurance solutions designed for the UAE's dynamic market.
Reviews (25)
Wilfred Chettiar
Feb 18, 2025ยท๐ google
5.0
Thank you very much Ahmed Hassouna for helping me out with my problem. You understood the urgency and your timely help allowed me to go ahead with my travel plans. Ahmed Hassouna you are truly customer service oriented. Thank you!
Thank you very much Ahmed Hassouna for helping me out with my problem. You understood the urgency and your timely help allowed me to go ahead with my travel plans. Ahmed Hassouna you are truly customer service oriented. Thank you!
I've car insurance with them. Today, I called them to take my broken car, I just called them, and after 45 minutes, the tow truck took my car freely to Musafah.
Thank god , the service was easy, smooth, and perfectly done.
I've car insurance with them. Today, I called them to take my broken car, I just called them, and after 45 minutes, the tow truck took my car freely to Musafah.
Thank god , the service was easy, smooth, and perfectly done.
it's a nice place to rent a permanent office and they have a business centre for smaller companies with good coffee service. It's quite air conditioned as offices usually are that way. I'd prefer it less cold but the parking availability compensates for i
it's a nice place to rent a permanent office and they have a business centre for smaller companies with good coffee service. It's quite air conditioned as offices usually are that way. I'd prefer it less cold but the parking availability compensates for it. This can be a problem in Abu Dhabi.
I visited the Abu Dhabi National Insurance Company building today to meet a colleague. The building is well-maintained, with strict security checks in place. Overall, a professional and secure environment.
I visited the Abu Dhabi National Insurance Company building today to meet a colleague. The building is well-maintained, with strict security checks in place. Overall, a professional and secure environment.
Got hit with this insurance, i had bad experience.. .they didnt give my car rental.. .they should hire more stuff and stop getting new customer coz they cant handle ๐ so disappointed! ๐ i really feel bad โญ๏ธ
Got hit with this insurance, i had bad experience.. .they didnt give my car rental.. .they should hire more stuff and stop getting new customer coz they cant handle ๐ so disappointed! ๐ i really feel bad โญ๏ธ
I would like to share some recent Operating Experience (OE) for a not-at-fault motor/auto claim . In my humble opinion, ADNIC is great if you never have to use it for a claim. The deal offered by our company, ENEC, for ADNIC insurance is excellent and ca
I would like to share some recent Operating Experience (OE) for a not-at-fault motor/auto claim . In my humble opinion, ADNIC is great if you never have to use it for a claim. The deal offered by our company, ENEC, for ADNIC insurance is excellent and cannot be beat. However, a reduction in insurance premium is not the only thing that matters when choosing an insurance provider. ADNICโs customer service is horrendous, and their response time to my emails and calls is subpar. I have been dealing with them for the past few weeks, and I am no closer to receiving a response to my questions and inquiry. All they do is feed you false promises and statements resembling empathy to make you feel as if you or your concern matters.
I would NOT recommend this company. Better to use other companies such as Liva, GIG, Sukoon, etc.,
Their final quote is 250% of their initial one. I think this is deceptive business practice at the least, if not worse. If their insurance service is as bad as their quotes, I suggest to stay away from this company.
Their final quote is 250% of their initial one. I think this is deceptive business practice at the least, if not worse. If their insurance service is as bad as their quotes, I suggest to stay away from this company.
Very disappointed, Bad service . My newborne baby for 3 days they are making drama ,, no responsible staff,,, still not approved for medicine .... I dont know what kind of service they are providing ....
Very disappointed, Bad service . My newborne baby for 3 days they are making drama ,, no responsible staff,,, still not approved for medicine .... I dont know what kind of service they are providing ....
Very bad service I took my car to work shop two weeks ago and still I am waiting for their approval although I called and follow up alot.. I deal with many insurance companies but this is the worse they are ๐๐๐๐
Very bad service I took my car to work shop two weeks ago and still I am waiting for their approval although I called and follow up alot.. I deal with many insurance companies but this is the worse they are ๐๐๐๐
My experience with this insurance company has been very disappointing. I reported my car as a total loss 16 days ago and was initially told I would receive a call the next day. Unfortunately, I did not receive any follow-up despite making around 20 calls,
My experience with this insurance company has been very disappointing. I reported my car as a total loss 16 days ago and was initially told I would receive a call the next day. Unfortunately, I did not receive any follow-up despite making around 20 calls, sending multiple emails, and even reaching out via WhatsApp. I was repeatedly promised a callback, but it never happened. I hope the company looks into improving their customer service and communication processes. I am now considering seeking further assistance through the appropriate legal channels.
Each employee in the call center has different document requirements. Some ask for a driverโs license, while others donโt. Some request information about the beneficiaryโs relationship to the Fazza discount, while others do not
Each employee in the call center has different document requirements. Some ask for a driverโs license, while others donโt. Some request information about the beneficiaryโs relationship to the Fazza discount, while others do not
Poor communication in car insurance services, even you send emails for follow up nobody will reply , weeks to have alternative car as my insurance coverage but they ignore. They keep speaking to each in emails and I'm in Cc for weeks .. where is the act
Poor communication in car insurance services, even you send emails for follow up nobody will reply , weeks to have alternative car as my insurance coverage but they ignore. They keep speaking to each in emails and I'm in Cc for weeks .. where is the action as client ?
I requested a car insurance policy over the phone and after submitting all the required documents i was expecting to receive the quotation and payment link , i followed up with the call center and they told me the team already left who issue the policy. N
I requested a car insurance policy over the phone and after submitting all the required documents i was expecting to receive the quotation and payment link , i followed up with the call center and they told me the team already left who issue the policy. Next day i called and they said there was a missing document which the call center agent first and second one didn't notice..
This cause my car to be parked until eid , in addition they don't have specific team to receive complaints when i tried to call again and raise complain. It seems the only way to raise the complain through google reviews.
(Talking about the health insurance) Terrible customer supportโthey gaslight you by pretending to address the issue while refusing to acknowledge it was raised in the first place. When you try to file an official complaint, they sidestep the process ent
(Talking about the health insurance) Terrible customer supportโthey gaslight you by pretending to address the issue while refusing to acknowledge it was raised in the first place. When you try to file an official complaint, they sidestep the process entirely, claiming it's impossible to submit a complaint because the original issue was never recognized.
I would encourage any personal consumer or user of their services to stop using them.
To be honest, I feel I'm talking to myself, all mail communications are useless, thanks god my car is not insured with them, but unfortunately my car got accident, caused by other car which lead me to fix my car under this insurance.
4 months, all rais
To be honest, I feel I'm talking to myself, all mail communications are useless, thanks god my car is not insured with them, but unfortunately my car got accident, caused by other car which lead me to fix my car under this insurance.
4 months, all raised issues are not solved.
Avoid, avoid, avoid!!! Avoid like a plague. Customer helpline is ALWAYS busy, Iโve tried to call them on 10+ occasions, always waited for more than 30 mins and then I gave up. Their claim handlers are incompetent to even read the claim date and dismisse
Avoid, avoid, avoid!!! Avoid like a plague. Customer helpline is ALWAYS busy, Iโve tried to call them on 10+ occasions, always waited for more than 30 mins and then I gave up. Their claim handlers are incompetent to even read the claim date and dismisses repeating treatment claims for duplicates and rejecting the claims without reading them properly! You canโt talk to anyone vis the phone if you try. If you chose โcall backโ option they never call back. Absolutely shocking!
Frustrated and dissatisfied on how they assist customers. I have been calling, doing follow ups and waiting for my claims whos been pending for almost 3 months now just to later know that it had been credited to a wrong account. The fact that I have submi
Frustrated and dissatisfied on how they assist customers. I have been calling, doing follow ups and waiting for my claims whos been pending for almost 3 months now just to later know that it had been credited to a wrong account. The fact that I have submitted all necessary documents required just to ensure a smooth process makes me question how they do their job, and if their customer care service really do something about the customers queries or concern.
Trying to get Car insurance for 2 weeks and submitted all documents. No price sent. No payment link provided. They ignore my calls and whatsapp reminders. Very frustrating services.
Trying to get Car insurance for 2 weeks and submitted all documents. No price sent. No payment link provided. They ignore my calls and whatsapp reminders. Very frustrating services.
Worst insurance i had ever dealt with, I had a medical insurance with them for my family and I when I tried to renew my daughter visa the application was rejected because the insurance details is not synced with the immigration department, i called ADNIC
Worst insurance i had ever dealt with, I had a medical insurance with them for my family and I when I tried to renew my daughter visa the application was rejected because the insurance details is not synced with the immigration department, i called ADNIC and they logged a request and promised to sort out the issue within 3 working day, 3 working days already past and till date it is not sorted out
Your car may not be repaired for more than one month. You try to file a complaint, but you only get a complaint number and no one handles the complaint. You try to send an email, but you don't get a reply. the repair shops they work with are very unprofes
Your car may not be repaired for more than one month. You try to file a complaint, but you only get a complaint number and no one handles the complaint. You try to send an email, but you don't get a reply. the repair shops they work with are very unprofessional. The repair shop will tell you that they can't find the damage parts, and then your car will be parked in the repair shop for more than a month without any compensation.
highly do not recommend this insurance company๏ผ
